FAQ

At PHICT, we offer a comprehensive range of services to cater to your website design and development needs. Our offerings include:

• Website Building: We create customized, visually appealing websites tailored to your brand and objectives.
• Hosting Solutions: We provide secure and reliable hosting services, ensuring your website is always accessible to your audience.
• Website Design: Our team of skilled designers will craft visually captivating elements to enhance your website’s aesthetics and user experience.
• Website Development: We handle all aspects of website development, including front-end and back-end development, e-commerce integration, and content management systems. Our goal is to provide you with a one-stop solution for your web presence needs.

At PHICT, we offer a wide array of graphic design and identity branding services designed to help your brand stand out and leave a lasting impression. Our services include:

• Logo Design: We specialize in crafting unique and memorable logos that represent your brand’s identity and values.
• Business Card Design: We create professional, eye-catching business cards that leave a strong and memorable impression on your clients and partners.
• Letterhead Design: Our designs for letterheads enhance your brand’s professionalism and consistency in all your official communications.
• Brochure and Flyer Design: We design promotional materials that effectively convey your message and grab your audience’s attention.
• Visual Identity Branding: Our services encompass the development and maintenance of a consistent visual identity for your brand, ensuring a cohesive and compelling image across all your materials.
• Rebranding Solutions: We assist in revitalizing your brand’s image through rebranding, whether you’re looking to update your logo, revamp your visual identity, or refresh your marketing materials. Our goal is to help you create a strong and enduring brand presence.

At PHICT, our SharePoint services encompass a wide spectrum of solutions tailored to your business needs. We provide:

• SharePoint Online and On-Premise Intranet: We build secure, feature-rich intranet solutions on both SharePoint Online and on-premises, enhancing team collaboration and communication. Intranet features include document management, news portals, team sites, and more.
• SharePoint Implementation: We offer comprehensive SharePoint implementation services, ensuring seamless deployment and configuration of SharePoint environments, personalized to your organization’s requirements.
• Integration Services: Our expertise extends to integrating SharePoint with other essential tools, such as Microsoft Teams and other Microsoft 365 applications, streamlining your business operations.
• Migration Services: We assist in migrating your data and workflows from older SharePoint versions (e.g., SharePoint 2007, 2010, 2013) to modern SharePoint environments, ensuring a smooth transition to the latest features and capabilities. Our SharePoint solutions are designed to optimize collaboration and productivity, tailored to your specific business needs.

At PHICT, our social media marketing services are designed to elevate your brand’s online presence and engage your target audience effectively. Our offerings include:

• Social Media Strategy Development: We create tailored strategies to help you achieve your social media goals, from brand awareness to lead generation.
• Content Creation and Posting: Our team develops and posts engaging content across various social media platforms to keep your audience informed and interested.
• Audience Engagement: We interact with your followers, responding to comments, messages, and managing social media interactions on your behalf.
• Analytics and Insights: We track performance metrics and provide valuable insights into the effectiveness of your social media campaigns, helping you make data-driven decisions.
• Paid Social Advertising: Our services encompass running paid social media advertising campaigns to boost your reach and conversion rates.
• Brand Awareness Campaigns: We create and manage campaigns aimed at enhancing your brand’s visibility and recognition.
• Lead Generation: Our strategies focus on lead generation and nurturing, converting social media traffic into potential customers.
• Influencer Marketing: We can collaborate with relevant influencers to promote your brand and reach a wider audience. Whether you’re looking for a comprehensive social media strategy or specific services, we’re here to help you achieve your social media marketing goals.”

At PHICT, we provide a comprehensive CRM solution designed to help businesses effectively manage their customer relationships. Our CRM offering includes a one-time implementation on our secure hosting servers, which will be fully managed by you, the client. We also offer training to ensure you can harness the full potential of the CRM system.

Key CRM Features:

• Contact Management: Easily manage and organize your contacts, including customer profiles, communication history, and preferences.
• Sales Pipeline Management: Keep track of your sales process, from lead generation to closing deals, to optimize your sales performance.
• Customer Interaction Tracking: Record and analyze all interactions with customers, ensuring personalized and effective communication.
• Task and Appointment Scheduling: Plan and organize tasks and appointments, helping you stay on top of your sales and customer service efforts.
• Customization: Tailor the CRM to your specific needs, including custom fields and workflows.
• Reporting and Analytics: Access valuable insights with reporting tools to make data-driven decisions.
• Email Integration: Seamlessly integrate email communication with your CRM to streamline customer interactions.
• Training and Support: We provide comprehensive training to ensure your team can efficiently use and manage the CRM system. Whether you’re looking to enhance your customer relationships, optimize sales processes, or improve your customer service, our CRM solution is here to help you achieve your goals.

At PHICT, our IT consultancy services are designed to provide expert guidance in various technology domains. We specialize in several key areas, including:

• Cyber Security: We offer comprehensive solutions to fortify your digital assets against cyber threats and ensure data protection.
• SharePoint Solutions: Our services encompass SharePoint online and on-premise intranet development, implementation, integration, and migration, enhancing collaboration and communication.
• Identity Branding: We provide services related to brand identity, including logo design, rebranding, and development of visual elements like business cards and letterheads.
• IT Security Audit: Our experts conduct thorough security audits to identify vulnerabilities, assess risks, and enhance your IT infrastructure’s security.
• Cloud Strategy Development: We assist in designing tailored cloud strategies to optimize your resources, scalability, and cost-effectiveness.
• Network Infrastructure Optimization: We streamline your network infrastructure to enhance speed, reliability, and security for efficient business operations.
• Digital Transformation Planning: We work with you to outline digital transformation strategies, incorporating the latest technologies to drive growth and innovation.
• Disaster Recovery Planning: Our services include robust disaster recovery planning to safeguard your data and ensure business continuity during unexpected disruptions.
• E-commerce Integration: We guide the integration of e-commerce solutions, enhancing your online presence and customer experience. Our goal is to provide you with tailored IT consultancy services to meet your specific technology needs and drive success in a dynamic digital landscape.

At PHICT, we offer comprehensive IT outsourcing solutions, providing a diverse pool of professionals to cater to your specific needs. You can outsource:

• Experienced Developers: For web and software development projects.
• Web Designers: To enhance the visual appeal and functionality of your web projects.
• Graphic Designers: For creating captivating visuals and branding elements.
• System Administrators: To manage and optimize your IT infrastructure.
• SharePoint Experts: For efficient intranet development, implementation, and support.
• IT Project Managers: To guide and oversee your projects from planning to execution.
• Technical Support: To assist with technical inquiries and troubleshooting.
• Trainers: To provide comprehensive training for your team.

Whether you need a dedicated team for a specific project or individual professionals to collaborate with your existing team, we offer flexible short and long-term solutions. We can either manage the outsourced team at the IT level, or you have the option to manage your team while we provide support and guidance. Our goal is to offer you a versatile IT outsourcing partnership, ensuring your specific needs are met.

At PHICT, we offer comprehensive E-Commerce website services aimed at enhancing your online sales and overall digital presence. Our services include:

• Website Development: We specialize in creating custom E-Commerce websites tailored to your brand, ensuring a user-friendly and visually appealing online store.
• Social Media Integration: We create and manage social media platforms to boost your online sales. Our strategies include campaigns, content creation, and audience engagement to increase your online presence and drive conversions.

Our goal is to provide a one-stop solution for businesses looking to establish or improve their online sales channels, from website development to strategic social media marketing.

At PHICT, we offer a range of cybersecurity services designed to safeguard your digital assets. Our services include:

• Website Penetration Testing: We perform thorough assessments of your websites to identify vulnerabilities, test for potential security weaknesses, and ensure your online presence is secure.
• SharePoint Penetration Testing: Our SharePoint experts conduct penetration tests to assess the security of your SharePoint environments, identifying and addressing vulnerabilities.
• Network Security Scanning: We provide comprehensive network security scanning to detect potential threats, ensuring your network infrastructure remains secure.
• Cybersecurity Audits: Our experts conduct in-depth cybersecurity audits to assess your overall security posture, recommend improvements, and ensure compliance with industry standards.

Our goal is to help you proactively manage your cybersecurity, identify potential vulnerabilities, and strengthen your digital defenses against evolving threats.

Getting started with us is a simple and structured process. Here’s what to expect from your initial contact to the successful completion of your project:

1. Contact Us: You can reach us through our website, email, or phone. Simply share your requirements, and we’ll respond promptly to initiate the conversation.
2. Discovery & Assessment: We’ll start by understanding your unique needs and goals, whether it’s about website design, cybersecurity, IT consultancy, or any other service. We perform an initial assessment to determine the scope of the project.
3. Customized Solutions: Based on the assessment, we tailor our services to meet your specific needs and provide you with a detailed proposal, including cost estimates and project timelines.
4. Implementation & Collaboration: Once you approve the proposal, we begin the project, working closely with you at every step to ensure your vision is realized. Depending on the service, this could include design, development, security audits, or other aspects.
5. Regular Updates & Feedback: We keep you informed and engaged throughout the process, sharing regular updates and seeking your feedback to ensure that the project aligns with your vision.
6. Quality Assurance: Our team conducts rigorous quality checks and assessments to ensure the highest standards are met in the final deliverable.
7. Completion & Training: Upon project completion, we provide any necessary training and support to ensure you can effectively manage and utilize the solution we’ve provided.
8. Ongoing Support: We’re always here to assist you, whether it’s for post-project support, updates, or additional services. Your success is our priority.

Starting and working with our team is a straightforward and collaborative process, designed to deliver high-quality results aligned with your goals and expectations. We look forward to partnering with you for your digital success.